After identifying performance gaps, the next step is to:

After identifying performance gaps, the next step is to:

• A. Set improvement targets
• B. Clarify the problem
• C. Develop countermeasures
• D. Act on solutions

Answer: (A)

Turning identified gaps into concrete, measurable goals is the next essential step. Setting improvement targets gives you a clear objective for what “closing the gap” looks like and defines the level of performance you’re aiming for. With targets, you can prioritize actions, allocate resources, and track progress—so you know when the changes are effective and when further adjustments are needed. Without targets, it’s hard to gauge how much improvement is needed, which actions are worth pursuing, or whether you’ve actually closed the gap. After targets are set, you would design and implement countermeasures to achieve those goals and then act on the chosen solutions.

Turning identified gaps into concrete, measurable goals is the next essential step. Setting improvement targets gives you a clear objective for what “closing the gap” looks like and defines the level of performance you’re aiming for. With targets, you can prioritize actions, allocate resources, and track progress—so you know when the changes are effective and when further adjustments are needed.

Without targets, it’s hard to gauge how much improvement is needed, which actions are worth pursuing, or whether you’ve actually closed the gap. After targets are set, you would design and implement countermeasures to achieve those goals and then act on the chosen solutions.