In the change framework, which stage prepares people for change?

In the change framework, which stage prepares people for change?

• A. Unfreezing
• B. Changing
• C. Refreezing
• D. Planning

Answer: (A)

Unfreezing focuses on preparing people for change by creating readiness and reducing resistance. It involves communicating why the current way is no longer effective, challenging existing assumptions, and helping people see the benefits of moving away from the old methods. This preparation lowers inertia and builds motivation to adopt new behaviors or processes during the next phase. The actual change occurs when new ways are introduced, and refreezing then solidifies those new behaviors into lasting norms. Planning is not one of the classic Lewin stages; it supports the process but does not represent the preparation phase itself.

Unfreezing focuses on preparing people for change by creating readiness and reducing resistance. It involves communicating why the current way is no longer effective, challenging existing assumptions, and helping people see the benefits of moving away from the old methods. This preparation lowers inertia and builds motivation to adopt new behaviors or processes during the next phase. The actual change occurs when new ways are introduced, and refreezing then solidifies those new behaviors into lasting norms. Planning is not one of the classic Lewin stages; it supports the process but does not represent the preparation phase itself.