Which statement best describes the effect of including the team in setting expectations?

Which statement best describes the effect of including the team in setting expectations?

• A. Reduces trust
• B. Increases commitment
• C. Avoids responsibility
• D. Creates confusion

Answer: (B)

Involving the team in setting expectations builds commitment because people gain ownership when they help shape goals and standards they’ll be held to. This participation aligns their work with the team’s mission and makes accountability feel fair, which increases motivation and willingness to follow through. It also clarifies roles and performance criteria, reducing ambiguity and fostering trust as leaders show transparency and respect. This approach is unlikely to reduce trust, promote avoidance of responsibility, or create confusion; those issues tend to arise when expectations are imposed without input.

Involving the team in setting expectations builds commitment because people gain ownership when they help shape goals and standards they’ll be held to. This participation aligns their work with the team’s mission and makes accountability feel fair, which increases motivation and willingness to follow through. It also clarifies roles and performance criteria, reducing ambiguity and fostering trust as leaders show transparency and respect. This approach is unlikely to reduce trust, promote avoidance of responsibility, or create confusion; those issues tend to arise when expectations are imposed without input.