Which step comes immediately after determining root causes?

Which step comes immediately after determining root causes?

• A. Clarify the problem
• B. Set improvement targets
• C. Develop countermeasures
• D. Confirm results

Answer: (C)

After you identify the root causes, the next move is to develop countermeasures—specific actions designed to address each root cause and prevent its recurrence. This step turns analysis into action, outlining changes to processes, training, tools, policies, or oversight that directly target the identified causes. Without these concrete actions, the root causes would remain unresolved. In the typical cycle, you first clarify the problem, then determine root causes, then craft countermeasures, implement them, and finally confirm results to verify improvement.

After you identify the root causes, the next move is to develop countermeasures—specific actions designed to address each root cause and prevent its recurrence. This step turns analysis into action, outlining changes to processes, training, tools, policies, or oversight that directly target the identified causes. Without these concrete actions, the root causes would remain unresolved. In the typical cycle, you first clarify the problem, then determine root causes, then craft countermeasures, implement them, and finally confirm results to verify improvement.